Build the best customer experiences with Zendesk

Zendesk develops customer service and engagement products for businesses that want to give their customers the best. All Zendesk products are designed to facilitate communication, reduce friction, and improve the relationship between companies and their customers. Innovative, forward thinking companies embrace this philosophy, and they use Zendesk to create the best customer experience for their clients.

Zendesk customers success stories

“We have the vision that we can resolve any queries from colleagues or partners globally quickly, painlessly, and cost-effectively. Zendesk gives us the opportunity to be quite flexible with the configuration whilst keeping the level of consistency we need.” – Adam Bruce, Lead Product Manager, Service Desk at Tesco


“Having a partner that really understands our business, and how ambitious we are, is huge—because service, at the end of the day, needs to be in lockstep with every single track of work that’s happening within Airbnb.” – Shirley Lin, Product Lead of the Support Products Group at Airbnb


“It’s been amazing to showcase what technology can do and what we can be doing with real-time, live data—Zendesk helps us to be efficient, and without having to employ a large budget.” – Orlando Gadea Ros, Business Innovation Manager at Stanley Black and Decker

Zendesk Benefits

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Agility and innovation

Best practices out-of-the box that give your business the flexibility and speed to manage change or transform without complexity.
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Customer context for smarter engagement

Develop context and orchestrate the ideal customer journey with tailored, proactive communications that improve customer satisfaction
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Open, modern, extensible platform

Business flexibility with easy connection to your key systems with modern standards and APIs.

Zendesk products

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